Cancellation and Refund Policy


Order Cancellation
  • All sales are final upon order placement
  • Orders cannot be canceled once placed
  • We are unable to modify orders after they have been submitted


Refund Policy
  • We maintain a strict no-refund policy
  • Refunds are not issued under any circumstances
  • All purchases are final and non-refundable


Exchange Policy

We do not offer exchanges for purchased items. Please carefully review your order details, including size, color, and quantity, before completing your purchase.


Customer Responsibility

By placing an order on our website, you acknowledge and agree that:

  • You have reviewed and understood our no-cancellation and no-refund policy
  • You have carefully checked all order details before submission
  • You accept that the sale is final once the order is placed


Contact Information

If you have any questions about this policy, please contact us  at  support@carollia.com

Note: This policy may be updated from time to time. Please check back regularly for any changes.